COVID-19 update - we are still shipping! Things are taking a little longer but we are getting orders out. There's a more detailed update here.
Postage is free for orders within the UK. International postage is calculated in the shopping cart, just let us know your location at checkout.
The processing time for each product is displayed on the listings.
The Bookishly Classic Book Crate is shipped around the 20th of every other month. This year crates will be shipped in, January, March, May, July, September and November.
We'll let you know when your order is on the way. UK orders are sent via Royal Mail and our international orders with Royal Mail Airmail.
International shipping is not tracked and can sometimes take a little while. For example, USA and Canada can take about 4 weeks from dispatch. However, it's usually much quicker - between 7 and 10 days.
You might find that your order takes a little longer than usual after Black Friday as we catch up.
Please email firstname.lastname@example.org if you have any questions.
I'm sure that you will love your products however, non-personalised products can be returned in their original condition. Please get in touch within 28 days of purchase to arrange this.
Personalised art is non-returnable. This obviously doesn't affect any of your statutory rights.
For international buyers - please be aware that customs duties may apply to some products when importing from outside the UK. There are also new taxes for EU customers buying from the UK. Customers are responsible for ensuring compliance with the laws of their country and paying all applicable customs duties, import charges and taxes.
Though unusual, it is possible for customs to sometimes hold parcels up to a few weeks.
Bookishly Limited, Moulton Park Business Centre, Redhouse Road, Northampton, NN3 6AQ.