We have worked hard to find the best solution to the import fees our EU customers will be charged since Brexit, and our Etsy store is most likely the best option for you. As a small business we can’t afford to cover these fees ourselves but Etsy have put mechanisms in place to make sure that everything is sorted at checkout and you won't be charged more once the parcel arrives with you. German customers (Hallo!) will be pleased to know we have signed up to your packaging regulations and are fully compliant.
Bookishly on Etsy
Of course you are more than welcome to purchase from our own website here, please just be aware that there will be customs fees when your parcel arrives. Not all our products are available on Etsy because of their terms of sale, but most are. Please let us know if something you want is missing and we will try and help.
- Standard postage is free for orders within the UK.
- International postage is calculated in the shopping cart, just let us know your location at checkout.
- The processing time for each product is displayed on the listings.
We'll let you know when your order is on the way. UK orders are sent via Royal Mail and our international orders with Royal Mail Airmail. You can choose to upgrade your postage to DHL Express Next Day - our processing times mean that your order won't always arrive on the next working day, please look at the dispatch day stated on each product page.
International shipping is not tracked and can sometimes take a little while. For example, USA and Canada can take about 4 weeks from dispatch. However, it's usually much quicker - between 7 and 10 days.
You might find that your order takes a little longer than usual after Black Friday as we catch up.
Please email email@example.com if you have any questions.
I'm sure that you will love your products however, non-personalised products can be returned in their original condition. Please get in touch within 28 days of purchase to arrange this.
Personalised art is non-returnable. This obviously doesn't affect any of your statutory rights.
For international buyers - please be aware that customs duties may apply to some products when importing from outside the UK. There are also new taxes for EU customers buying from the UK. Customers are responsible for ensuring compliance with the laws of their country and paying all applicable customs duties, import charges and taxes.
Though unusual, it is possible for customs to sometimes hold parcels up to a few weeks.
Bookishly Limited, Moulton Park Business Centre, Redhouse Road, Northampton, NN3 6AQ.